I do transcription for several customers. In the last few months one company has been submitting audio files that have a glitch in which the interview starts out normally and then as it progresses there is a delay/overlap between the questions and answers. For instance, you will hear the following:
Q: What is the highest education level that you’ve completed
A: Uh let’s see I did (inaudible)
Q: Okay and did you get a certificate or anything from the trade school
A: 12th grade and I went to a trade school
Q: Okay (inaudible)
A: Yes I did
My conclusion is that these interviews are taking place in a normal fashion in real time and the glitch is happening post-production so to speak. There is no indication on either side of any frustration or confusion from the apparent communication gap.
Has anyone else seen/heard this happen or have any idea what could be causing it? These interviews are done over a telephone recording system and are sent to us as WAV files.