Alright, so this is a tough one for me to word in a google search, and I'm somewhat new to audio engineering.
A video was shot, not by me, and the audio was monitored, also not by me. I edited the video and then it was sent to YouTube, the viewers are complaining of low audio levels. So, I took the clip back into our editor and raised the level's to 6 DB, the loudest it'd let me go. The viewers are still complaining. Even though tests in house from multiple devices show the levels are good.
Is there a way for me to throw this video into other editors to continue raising the volume?
I understand that there will be an enormous amount of feedback and it won't sound good, I've tried telling the powers that be that this is not a good idea.