I am not a audio person. I am more of a technical problem solver who is on an interesting project to provide remote interpretation to a business audience.
I am able to control what goes out (the interpretation) over wide band VoIP (G.722 codec at 7 kHz). and this is pretty good output for business voice calls.
The problem is the sound that the interpreters obtain. Often, clients user speakerphones/conference phones and these obviously deliver terrible sound, because speakers are often far away from the device, or make background noise, etc. The interpreters (who are at another location) must SIMULTANEOUSLY hear the (bad) sound AND interpret the content within a few moments. Bad sound is very detrimental to them and can even hurt their ears over time.
I was wondering if hiring a studio sound technician would be worthwhile to see if ON THE RECEIVING END of the conference call (what the interpreter listens to) the sound could be cleaned up FIRST and then rerouted to the interpreter?
Am I totally nuts, or would this be possible? and to what extent?