A film I worked on that I mixed in stereo is being shown at a cinema on Saturday. The director went today to check the setup and test the film, on testing apparently the audio sounds very tinny and there's no bass.
The projectionist is saying that he can't do anything about it as my mix is not in 5.1.
Is this normal? I would suspect that a cinema would be able to do both. Is the projectionist being a bit of difficult?
He's also claiming he can't alter the brightness of the screen without changing the bulbs, which sounds very odd to me.
What can I do, please help!!